ch777 Privacy Policy

Ch777 (hereinafter referred to as "we", "the platform", or "ch777") is an international-standard online gaming platform operated for adult users in Bangladesh and select other countries. This Privacy Policy This informs you of what information we collect, why we collect it, and how it is used and kept secure.

This policy applies to the ch777 website ch777.fun, mobile app, and all related services. By creating an account, playing games, making deposits, or withdrawing funds on our platform, you automatically agree to this Privacy Policy.

• This policy has been prepared in accordance with the European GDPR, international data protection standards, and the guidelines of our licensing authority.
• Although written in Bengali, the English version shall prevail for purposes of legal interpretation.
• For any questions, reach out to our support team — we're ready to help in Bengali.

When you register and use our services on ch777, we collect several types of information. This data is required to manage your account, complete KYC verification, and ensure secure transactions.

Ch777 uses your information only for specific and legitimate purposes. We never sell your data or share it with advertisers. The key purposes for which your information is used are outlined below:

• Account Management: Your information is used to create and maintain your profile, verify logins, and facilitate password recovery.
• Transaction Processing: Used to securely process deposits and withdrawals and to maintain records of financial transactions.
• Security Assurance: Data is analyzed to detect and prevent fraud, money laundering, and unauthorized access.
• Customized Experience: Your information is used to recommend games and promotional offers tailored to your preferences.
• Legal Obligation: Storing and providing data as required by licensing authorities or law enforcement agencies.
• Contact & Support: Your information is used to respond to your queries, provide technical support, and send important notices.

Ch777 never sells your personal information to third parties. However, in certain circumstances, data may be shared with our trusted partners or legal authorities.

• Payment Providers: Payment gateways such as Mobile Banking, Nagad, Rocket, and bank transfers receive only the minimum information necessary to process transactions.
• KYC Service Provider: Approved third-party KYC services may be used for identity verification.
• IT Service Provider: Server hosting providers, cloud storage services, and cybersecurity specialists may have limited access.
• Advertisers: ch777 never sells or shares your information with advertising agencies or marketing companies.

Ch777 uses cookies to improve website functionality and personalize your experience. Cookies are small text files stored in your browser.

• Essential Cookies: These cookies are strictly necessary to maintain your login session and ensure security — they cannot be disabled.
• Functional Cookies: Used to remember your language preference, game settings, and personalized experience.
• Analytics Cookies: Used to monitor site traffic and improve services; this data is not personally identifiable.
• Cookies can be disabled through your browser settings, though doing so may limit certain features of the site.

Ch777 retains your information only for as long as necessary. Once the retention period expires, your data is securely deleted or anonymized.

Ch777 believes every user should have full control over their own data. Below are your Privacy Rightsare detailed below:

Ch777 your Personal Information We employ industry-leading technical and organizational measures for protection. Our security framework is regularly tested and updated by independent third parties.

• 256-bit SSL/TLS Encryption: All data transmitted across the site and app is fully encrypted, preventing interception by any third party.
• Two-Factor Authentication (2FA): Additional security is applied through OTP verification each time you log in to your account.
• Firewall & DDoS Protection: Robust firewalls and DDoS mitigation systems keep our servers protected.
• Regular Security Audits: Independent cybersecurity experts regularly audit our systems.
• Staff Training: All ch777 staff operate under strict data protection training and confidentiality agreements.
• Password Security: ch777 will never ask for your password via email or chat — any such message should be treated as a phishing attempt.

Ch777 is a gaming platform exclusively for adults aged 18 and above. We do not collect information from or provide services to anyone under the age of 18.

• Age verification is mandatory at registration. Any account found to belong to a person under 18 will be closed immediately.
• If it is found that any minor's data has been collected inadvertently, it will be deleted immediately.
• If a parent suspects their child is using ch777, please contact our support team immediately — we will act promptly.

Ch777 reserves the right to update this Privacy Policy to modify this policy in part or in full. A notice will be published on the website before changes take effect, and the "Last Updated" date at the top of the page will be revised accordingly.

• Continued use of the platform after an updated policy is published will be considered acceptance of the new policy.
• For significant changes, a separate notice may be sent to your registered email address.
• For any privacy-related questions or complaints, please contact our 24/7 support team.